You’ve got the beautiful website and you’re well on the way to building your online empire. From time to time, you’ll need some support, so it’s good to know that I’m here for you. You can always email me and engage my services on an hourly basis OR you can purchase a package of hours, which comes with a couple of added benefits:
Buying support hours in bulk attracts a discount to my normal hourly rate.
- Get more of my time
My time will be calculated in 15 minute blocks, rather than 30 minute blocks if you engage my services outside of the Support Packages.
Best of all, outsourcing your website updates gifts YOU more time to spend on the tasks and projects that you love to do.
Terms & Conditions
The support packages are reserved for existing Resonant Imagery clients only. Your selected package starts from the date of purchase. You have one week from the purchase date to apply for a refund if you decide that you no longer need the support and the refund is only applicable if work on your project hasn’t yet commenced. If you’re unsure about these terms, please get in touch.
What can I use the package hours on?
- Technical support, especially if you’re running an online shop.
- Enhancing new website pages that need a professional touch or added design elements.
- Additional WordPress or MailChimp training.
- Picking my brain about the best way to set up your new online offering.
- And so much more… just ask me if you’re unsure.
What if I don’t use up the hours before the validity date?
If you don’t use the entire package by the validity date, I will contact you with a few options to put the remainder of time to good use, such as designing an Instagram graphic or updating your Facebook banner design. Really, the sky’s the limit with what the package can be used on.
How do I know which package is right for the work I want done?
If you’re unsure which package to purchase, send me an email that outlines the work that you want done and I’ll let you know the package (or amount of hours) that’ll suit you best.
Resonant Imagery didn’t build my website. Am I still eligible for a support package?
At the moment, my support packages are reserved for existing clients only. Make sure you check out how we can work together to create a fresh new website design for your business.
How do I get started?
Simply select the package you’re wanting to purchase and I’ll be in touch within 24 hours to discuss the work you’re busting to get done.
Please note that GST will be added at Checkout.